A: You must bring a valid, government-issued photo ID (e.g., driver's license, passport) that contains your signature. All signers must be present, and the document must be complete (except for the signature) before the notarization.

A: A Certified Notary Trust Delivery Agent (CNTDA) is a professional specializing in the secure and compliant handling of estate planning and trust documents. We ensure these sensitive documents are correctly notarized and delivered to the appropriate parties, such as attorneys or designated beneficiaries.

A: All Trust Delivery Agents are notaries, but not all notaries are Trust Delivery Agents.

Trust Delivery Agents have specialized training in handling trust documents, while general notaries perform a wider range of notarization services.

A: Trust documents are complex. Trust Delivery Agents provide a valuable service by ensuring these documents are handled with accuracy and professionalism, reducing the risk of errors that could have legal consequences.

A: Using a Certified Notary Trust Delivery Agent (CNTDA) ensures legal compliance, proper notarization, and secure handling of your sensitive documents. We provide an impartial, professional service that minimizes risk and ensures your documents reach the correct parties without delay or error.

A: All signers must be physically present before us for notarization, unless Remote Online Notarization (RON) is an option and offered. We must verify your identity at the time of notarization.

A: It is your responsibility to understand the contents of the document. We can notarize your signature, but we cannot explain or interpret the document's meaning. If you have questions about the document, please consult with an attorney or the document's preparer.

A: We understand the sensitive nature of trust documents. We maintain strict confidentiality protocols, ensure secure transport and delivery, and adhere to all legal requirements for handling private information.

A: As a Notary Public, we are not attorneys and cannot provide legal advice or prepare legal documents. Our role is limited to verifying identities and witnessing signatures. Trust delivery agents do not prepare the legal documents. They facilitate the signing of documents that have been prepared by the legal counsel. For legal advice, please consult with a qualified attorney.

A: No. Trust Delivery Agents are not lawyers. We are not authorized to provide legal advice. Our role is to ensure the proper execution of the documents, not to interpret or explain legal implications.

A: Yes, you can reschedule your appointment. To reschedule your appointment, please provide at least 24 hours' notice in advance of your scheduled appointment time.

You can reschedule by:

Calling us at: 813-494-5346

Emailing us at: [email protected] 

Using our booking page by clicking the link here.

All times are in the eastern time zone.

A non-refundable retainer fee of $75 is required to cover the initial consultation and document review.

Expenses incurred during the delivery process (including but not limited to travel, document preparation, and courier fees) are non-refundable.

If the Trust Delivery Agent service is canceled after the delivery process (defined as the initial consultation, document verification, recipient contact, scheduling of delivery, and commencement of travel to the delivery location) has begun, a partial refund, calculated based on the percentage of the delivery process completed, may be issued.

If the Trust delivery is unable to be completed due to incorrect information provided by the client (such as incorrect address, incorrect recipient name, or insufficient recipient contact information), no refund will be issued.

Appointments canceled more than 24 hours in advance will receive a full refund. Appointments canceled within 24 hours will incur a 50% cancellation fee.

No show appointments will not be refunded.

To cancel a scheduled service, please send an email to [email protected]. Your cancellation is only valid upon receiving a confirmation email from Remarkable FL Notary, LLC.

For urgent cancellations, you may also call us at 813-494-5346, but you must follow up with an email to confirm the cancellation details. We kindly request that you inform us of your cancellation as soon as possible. We will send a confirmation email of the cancellation, and a link to reschedule, or the email address that was used to book the appointment.