A: Yes! Remote Online Notarization has been legal in Florida since January 1, 2020, under Florida Statute 117.201. Documents notarized via RON by a Florida-commissioned online notary public hold the same legal weight and validity as those notarized in person.

A: Per Florida Statute 117.275, an online notary public or their employer may charge a fee not to exceed $25 for performing an online notarial act. Additional fees may apply for other services or third-party platform usage, which will be disclosed upfront.

A: Most sessions take about 15–20 minutes, including identity verification and signing.

A: You will need a reliable internet connection, a computer or mobile device with a webcam and microphone, and a valid government-issued photo identification. You'll also need access to your documents in an electronic format.

A: Identity verification for RON is a multi-layered process that typically involves:

Credential Analysis: A sophisticated system analyzes your government-issued ID to ensure its authenticity.

Knowledge-Based Authentication (KBA): You will answer a series of personal questions generated from public and proprietary data sources, designed to confirm your identity.

A: Yes, a Florida-commissioned online notary public physically located in Florida can perform an online notarization for a principal (signer) who is physically located anywhere in the world, as long as Florida law governs the notarial act. You will be asked to confirm verbally or in writing that you desire for the notarial act to be performed by a Florida notary public and under Florida law.

A: Generally, acceptable forms of identification include a valid state-issued driver's license, state-issued identification card, U.S. passport, or foreign passport stamped by the U.S. Citizenship and Immigration Services. The ID must contain a photograph and signature.

A: Some documents, such as certain estate planning documents, may require in-person witnessing or be state-specific. Contact us to verify if your form qualifies.

A: Absolutely. RON platforms utilize advanced encryption and security measures to protect your information and documents. The notary public is also required to maintain a secure electronic journal and an unedited audio-video recording of the entire notarization session for a specified period (typically 10 years in Florida) for security and compliance.

A: Yes, witnesses can participate remotely via the audio-visual technology, or they may be physically present with the signer or the notary, depending on the document requirements and Florida law. For electronic wills, if witnesses are required, they must be in the physical presence of the principal.

A: Our goal is a smooth experience. If you encounter technical difficulties, our support team or the notary will assist you in resolving them. We will work to ensure a stable connection before proceeding with the notarization.

A: Once the notarization is complete, your electronically notarized document, complete with the notary's digital seal and signature, will typically be provided to you electronically (e.g., via secure email or download from the platform). This document is tamper-evident, meaning any changes after notarization will be detectable.

A: Yes, in most cases, you can reschedule your RON appointment. We understand that unforeseen circumstances can arise.

Please contact us as soon as possible via email at [email protected] to request a reschedule. We will do our best to accommodate your request, subject to notary availability. Please note that rescheduling may be subject to certain time constraints and our general cancellation policy.

A: Your satisfaction and scheduling flexibility are important to us. Here's our policy for RON services:

If Remarkable FL Notary cancels due to our error: You will receive a full refund for the notarization fee, or we will offer to reschedule your session at no additional charge, based on your preference.

To cancel a scheduled RON service: Please send an email to [email protected]. Your cancellation request is only valid once you receive a confirmation email from Remarkable FL Notary, LLC.

For urgent cancellations (e.g., less than 2 hours before your scheduled session): You may also call us at 813-494-5346, but you must follow up with an email to [email protected] to confirm the cancellation details and ensure proper record-keeping.

Prompt notification: We kindly request that you inform us of your cancellation as soon as possible. Cancellations made with sufficient notice (e.g., 2 hours or more prior to your session) typically result in a full refund of the notarization fee. Fees may be non-refundable for no-shows or cancellations made with insufficient notice, as determined by our discretion.

Confirmation and next steps: Upon receiving your valid cancellation request, we will send a confirmation email. This email will also include a link to reschedule your RON session if desired, and will be sent to the email address used to book the original appointment.