Remarkable FL Notary, LLC: Refund & Cancellation Policy

At Remarkable FL Notary, LLC, we're dedicated to providing reliable and professional notary services. We understand that plans can change, and this policy outlines the terms for cancellations, rescheduling, and refunds for all our services.

1. Payment & Deposits

A. Deposits Required: A 50% non-refundable deposit is required at the time of booking for the following services to secure your date and cover initial administrative costs:

  • Wedding Officiant Ceremonies: This deposit is for wedding ceremonies only and does not apply to marriage license signings.

  • Apostille Agent Services: A 50% non-refundable deposit is required for these services.

B. Full Payment Due at Service: Payment in full is due at the time of the appointment for the following services, as no deposit is required:

  • General Notary Services

  • Remote Online Notarization (RON)

  • Mobile Ink Fingerprinting

  • Estate Planning and Trust Notarizations

  • I-9 Employment Verification

  • Marriage License Signings Only: A flat fee of $175 is due at the time of the appointment.

2. General Notary, RON, Mobile Ink Fingerprinting, Estate Planning & Trust, and I-9 Employment Verification Services

Once the notarial act or service is completed, all fees are non-refundable. This is because the service is considered rendered at the time of signing or completion and cannot be reversed.

3. Cancellation & Rescheduling Policy

A. Services Not Requiring a Deposit (General Notary, RON, Mobile Ink Fingerprinting, Estate Planning & Trust, I-9 Employment Verification, and Marriage License Signings Only):

  • Rescheduling: You may reschedule your appointment up to two times at no additional charge, provided you notify us at least 2 hours prior to your original appointment time.

  • Cancellations:

    • Cancellations made 2 hours or more before the scheduled appointment are eligible for a 100% refund of any prepaid fees.

    • Cancellations made within 1.5 hours of the appointment time will not be eligible for a refund, and a $25 cancellation fee will apply.

  • Client Responsibility: If the notary is unable to complete the service due to the client's failure to provide proper identification, missing documents, or the signer's unwillingness to proceed, no refund will be issued, and a $25 trip fee will be charged.

B. Services Requiring a Deposit (Wedding Officiant Ceremonies & Apostille Agent Services):

  • The 50% deposit for these services is non-refundable under all circumstances once paid.

  • If you need to cancel or reschedule your wedding officiant ceremony or apostille agent service, please contact us as soon as possible. While the deposit is non-refundable, we will do our best to accommodate rescheduling requests based on our availability.

4. Refund Eligibility (Remarkable FL Notary Error)

A refund (excluding non-refundable deposits where applicable) may be issued in the following specific situations:

  • The notary arrives more than 30 minutes late to a scheduled appointment without prior notification, and as a result, the appointment cannot proceed.

  • The notary is unable to perform the notarization or service due to an error on our part (e.g., the notary fails to bring required tools or proper identification).

  • You were mistakenly charged twice for the same service due to a processing error.

5. Disputed Charges

If you believe there has been an error in your billing or that the service was not provided as agreed, please contact us within 7 days of the completed appointment. All disputes will be thoroughly reviewed on a case-by-case basis.

6. How to Request a Refund

To request a refund or discuss any concerns, please contact us with the following information:

  • Your Full Name

  • Date of Appointment & Service Provided

  • Reason for Refund Request

You can reach us at: Email: [email protected] Phone: 813-494-5346

7. Refund Processing Time

If a refund is approved, please allow 5-7 business days for the refund to be processed and reflected in your original payment method.

8. Exceptions

If a refund is approved, please allow 5-7 business days for the refund to be processed and reflected in your original payment method.

DISCLAIMER: Remarkable FL Notary, LLC is not an attorney licensed to practice law and may not give legal advice or accept fees for legal advice. Remarkable FL Notary, LLC cannot interpret the contents of any document for you, instruct you on how to complete a document, or advise you on whether you should sign a document. Any questions about your documents should be directed to the document issuer, lender, title company, or a qualified attorney.

Disclaimer:

Here at Remarkable FL Notary, LLC, as notary public's we are authorized to perform notarial acts only.

We are not permitted to give legal advice, explain legal terms, or provide instructions on how to complete documents.

For legal clarification or assistance, please seek advice from a licensed attorney, lender, title company, or other relevant legal professional.